Terms of Services

Introduction and Acceptance of Terms

Effective Date: 09/04/2025

Welcome to Saturn, a Digital Operations  Platform provided by Sonover Inc. (“Sonover,” “we,” “us,” or “our”). These Terms govern your (“you” or “your”) access and use of Saturn, including related websites, subdomains, services, or software applications (collectively, the “Services”). By creating an account, accessing, or using any part of the Services, you agree to be bound by these Terms, as well as our [Privacy Policy]. If you do not agree to these Terms, please discontinue use of our Services.

Description of the Services

Saturn is a workflow management and automation platform that integrates database management, document storage, and AI functionalities for business use. The Services enable organizations to customize workflows, automate tasks (such as sending emails or generating documents), track data, manage files, and integrate with certain third-party tools. Sonover may also provide additional services such as support, training, integration assistance, and updates to the platform.

Eligibility

By using the Services, you represent and warrant that:

  1. You have the legal capacity to enter into a binding agreement;
  2. You are at least the age of majority in your jurisdiction;
  3. You are using the Services in connection with a business or organization, or otherwise have the authority to bind such entity to these Terms; and
  4. You will comply with all applicable laws and regulations when using the Services.

Account Registration

To access Saturn, you or your organization must create an account. You must provide accurate, current, and complete information during registration, and you are responsible for keeping your account credentials secure. You agree to:

  • Maintain the confidentiality of your account login information;
  • Promptly notify Sonover if you suspect any unauthorized use of or access to your account; and
  • Be responsible for all activities that occur under your account.

License and Authorized Use

Subject to these Terms, Sonover grants you a limited, non-exclusive, non-transferable, revocable license to access and use Saturn and related Services solely for your internal business purposes. You may not resell, sublicense, or otherwise commercially exploit the Services without Sonover’s express written consent.

Customer Content and Data Ownership

a. Customer Content. As part of using Saturn, you may upload or input text, documents, files, data, or other materials (“Customer Content”). You retain ownership and all intellectual property rights in and to your Customer Content. Sonover does not claim any ownership over it.

b. Data Processing. By submitting Customer Content, you grant Sonover the right to process, store, copy, and use such content as necessary to provide and improve the Services, in accordance with our Privacy Policy and applicable data protection laws. You represent and warrant that you have the necessary rights, permissions, or consents to submit such content and that doing so will not violate any laws or third-party rights.

c. Data Backup and Export. Saturn may include features for downloading or exporting your data (e.g., CSV or JSON export). Sonover recommends that you regularly back up your Customer Content. While we use commercially reasonable efforts to maintain reliable, secure infrastructure, we are not liable for any data loss beyond our control.

Acceptable Use and Prohibited Activities

You agree to use the Services in a lawful manner and refrain from activities that could harm Sonover or other users. Specifically, you will not:

  1. Use the Services for any fraudulent, unlawful, or deceptive activities;
  2. Upload or share any Customer Content that is defamatory, obscene, hateful, or infringes any intellectual property rights or privacy rights;
  3. Interfere with the operation or security of the Services, including by transmitting any viruses, malware, or malicious code;
  4. Attempt to gain unauthorized access to any systems, networks, or data related to the Services;
  5. Scrape or harvest data from the Services, except as permitted through documented APIs or standard export features;
  6. Use automated means (e.g., bots, crawlers) to access, query, or collect information from Saturn without Sonover’s written consent;
  7. Reverse engineer, decompile, or otherwise seek to discover the source code or underlying trade secrets of the Services, except to the extent expressly permitted by law; or
  8. Use the Services in any manner that exceeds the scope of use granted in these Terms.

Third-Party Integrations

a. Optional Integrations. Saturn may offer integrations with third-party services or tools (e.g., email service providers, cloud storage). You can choose to enable or disable these integrations. By using an integration, you authorize Sonover to exchange relevant data with the third party as necessary to facilitate the integration.

b. Third-Party Terms. Your use of any third-party service is governed by that provider’s terms and policies, which are distinct from our Terms. Sonover is not responsible for the content, performance, or data processing activities of third-party services.

c. Disclaimer. Integrations may not function as intended if the third party discontinues or modifies its service, API, or terms of use. Sonover does not guarantee continued availability of third-party integrations.

Fees and Payment

a. Subscription Plans. Saturn may be offered on a subscription basis. Your organization will pay the applicable fees (“Subscription Fees”) in accordance with Sonover’s then-current pricing and payment terms or as otherwise agreed in a written agreement with Sonover.

b. Billing Cycle. Subscription Fees are typically charged in advance on a monthly, quarterly, or annual cycle, unless otherwise specified. Invoices will be provided electronically, and all amounts are due in the currency stated on the invoice.

c. Late Payments. If your payment method fails or your account is past due, Sonover reserves the right to suspend or terminate your access to the Services until any outstanding amounts are paid. Overdue amounts may incur late fees or interest as allowed by law.

d. Taxes. All fees are exclusive of applicable taxes, levies, or duties. You are responsible for paying any such taxes associated with your use of the Services, excluding taxes on Sonover’s net income.

Intellectual Property Rights

a. Sonover IP. Sonover and its licensors own all right, title, and interest in and to the Services and the associated trademarks, logos, and other intellectual property (“Sonover IP”). Except as expressly granted in these Terms, no license or right is granted to you with respect to the Sonover IP.

b. Feedback. If you choose to provide suggestions, enhancement requests, or other feedback about the Services, you grant Sonover a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate such feedback into our products and services without restriction.

Confidentiality

During the course of your use of the Services, you may receive confidential or proprietary information about Sonover’s business, software, or processes (“Confidential Information”). You agree not to disclose such Confidential Information to any third party without Sonover’s prior written consent, and you will use the same degree of care to protect Sonover’s Confidential Information as you do for your own confidential information of like nature, but in no event less than reasonable care.

Data Security and Privacy

Sonover implements reasonable security measures to protect your data, including encryption and hosted redundancy on cloud infrastructure. However, no method of transmission or storage is completely secure. By using the Services, you acknowledge and accept the inherent risks. Please review our Privacy Policy, which explains how we handle personal information and Customer Content in compliance with relevant data protection laws such as the GDPR and CCPA.

Disclaimers of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SONOVER DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SONOVER DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE CONTINUOUS, UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED PROMPTLY.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SONOVER AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, NOR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL SONOVER’S AGGREGATE LIABILITY EXCEED THE FEES PAID TO US FOR YOUR USE OF THE SERVICES DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless Sonover and its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, liabilities, expenses, and costs (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services in violation of these Terms; (b) any Customer Content you submit or process through the Services; (c) your breach of any representation or warranty; or (d) your infringement of any intellectual property or other rights of a third party.

Termination

a. Termination by You. You may stop using the Services at any time. If you wish to terminate your account, contact Sonover or follow the account deletion process, if available, within the platform.

b. Termination by Sonover. We may suspend or terminate your access to the Services immediately if:

  1. You breach these Terms or fail to pay Subscription Fees on time;
  2. We suspect fraudulent or illegal activity;
  3. We are required to do so by law or a regulatory authority; or
  4. Continuing to provide the Services is no longer commercially viable.

c. Effect of Termination. Upon termination or expiration, your right to access and use the Services will immediately cease, and any licenses granted will end. Sonover will maintain your Customer Content for a reasonable period after termination to facilitate any data export, but is not obligated to retain it indefinitely.

Modifications to the Services or Terms

We reserve the right to modify, update, or discontinue any aspect of the Services at any time. Similarly, we may revise these Terms from time to time to reflect changes in our business or for legal or regulatory reasons. When we make material changes, we will notify you (e.g., by email or posting a notice within the platform). Your continued use of the Services after any revised Terms become effective signifies your acceptance of those changes.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Grenada, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Grenada. You agree to waive any objections to such venue, including forum non conveniens.

Miscellaneous

  1. Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remainder of the Terms shall remain in full force and effect.
  2. Assignment. You may not assign these Terms or any rights granted herein without Sonover’s prior written consent. We may assign or transfer these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
  3. No Waiver. A party’s failure to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that or any other right or provision.
  4. Force Majeure. Sonover shall not be liable for any failure or delay resulting from circumstances beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, strikes, or internet failures.
  5. Entire Agreement. These Terms, together with our Privacy Policy and any applicable Order Forms or written agreements, constitute the entire agreement between you and Sonover regarding the Services and supersede all prior or contemporaneous understandings.